How to Void a Canadian Tax Receipt

If you create a tax receipt that is no longer valid, you can use the following instructions to void it.

  1. On the Home page, open the Donor Reports page.
  2. In the Donor Report dropdown list, select the Tax Receipt option.
  3. Click  to open the Tax Receipt Summary window. 
  4. At the top of the window, apply filters to locate the tax receipt you want to void.

The system displays a list of tax receipts matching your search criteria in the Results section.

  1. To the left of the receipt you want to void, click .
  2. Click  to confirm.

The status of the tax receipt now shows as Voided (a checkmark is displayed in the Voided column).

 

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